Product FAQ

• What materials can this machine engrave? The OEM Jewelry Laser Engraving Machine is versatile and can engrave materials such as plastics, wood, glass, ceramics, and textiles. The CO? technology ensures precision on non-metallic surfaces, making it ideal for various applications including electronics, packaging, and custom gifts.
• Is the machine software compatible with my design tools? Yes, the machine's software is compatible with major design tools such as CorelDraw and AutoCAD. It also supports barcodes, QR codes, and serialization, allowing for a seamless integration into existing workflows and enhancing design capabilities.
• What is the expected ROI for this machine? The expected Return on Investment (ROI) for the Jewelry Laser Engraving Machine is between 6 to 12 months for small and medium enterprises (SMEs) operating it 8 hours daily. The high precision and versatility of the machine ensure that it quickly pays for itself through enhanced productivity and reduced waste.
• What cooling systems are used to maintain thermal stability? The machine employs both air and water cooling systems to maintain thermal stability during operation. This dual system ensures that the laser engraver functions optimally, preventing overheating and extending the lifespan of the core components.
• How does the machine handle environmental conditions? The engraver is designed to operate in environments with temperatures ranging from 10°C to 35°C and humidity levels below 70%. These parameters ensure that the machine performs efficiently while maintaining high accuracy and speed in diverse working conditions.

Product Customization

The OEM Jewelry Laser Engraving Machine offers extensive customization options to meet the specific needs of various industries. Customers can choose from different laser tube types, including glass or RF metal tubes, with power options ranging from 10W to 100W. This flexibility allows for precise control over engraving depth, speed, and quality across different materials. Additionally, the machine's software compatibility with CorelDraw and AutoCAD allows users to import and execute complex designs with ease. Other customizable features include the choice of cooling systems — air or water — to enhance thermal stability based on the environmental conditions of the operation site. With support for various lenses in the galvanometer system, customers can achieve the desired precision and finish on their products. For companies looking to integrate this machine into a production line, the option to add barcode, QR code, and serialization capabilities ensures seamless traceability and anti-counterfeiting features. This adaptability makes the laser engraver a versatile choice for industries such as packaging, electronics, and custom manufacturing.

Product Order Process

The order process for the OEM Jewelry Laser Engraving Machine is straightforward and customer-oriented, ensuring a smooth purchasing experience. Initially, prospective buyers can reach out to the company via the provided inquiry email or phone number for detailed consultation about specific specifications and cutting thickness. Once the inquiries are resolved, a formal contract is signed to commence the order. Upon signing, the company arranges the production cycle according to the agreed contract terms. The production schedule is designed to accommodate the customer’s timeline and specifications. Packaging and transportation processes are carefully managed, with international orders being securely packaged in wooden crates to ensure safe shipping through international logistics. Throughout the entire order process, the company maintains clear communication with customers, providing updates and addressing any questions promptly. This meticulous approach guarantees that customers receive their custom-configured laser engraver efficiently and reliably.

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